Overview
At Mirzas.in, we strive to provide high-quality products and services. However, if you are not satisfied with your purchase, please review our Refund and Cancellation Policy below.
EFFECTIVE DATE: 06/10/2024
Cancellation Policy
Order Cancellation: You may cancel your order within 24 hours of placing it. To cancel, please contact us at info@mirzas.in or +91 8111888488. Once your cancellation request is received, we will process it and notify you of the cancellation status.
Refund Policy
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Eligibility for Refunds: Refunds are available under the following conditions:
- The item is defective or damaged upon receipt.
- You received the wrong item.
- The item is not as described on our website.
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Requesting a Refund: To request a refund, please contact us within 3 days of receiving your order. Include your order number, a description of the issue, and any relevant images.
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Processing Time: Once we receive your refund request, we will review it and notify you of the approval or rejection. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Returns Policy
We accept returns within 7 days of delivery for unused and undamaged products. For return instructions and processing, please contact our support team.
- A clear and unboxing video of the package must be provided upon delivery. This requirement applies to all replacement requests.
- Offers are not returnable.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error (e.g., defective or incorrect item).
Changes to the Policy
We reserve the right to update or modify this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our site after any changes constitutes acceptance of the revised policy.
Contact Information
If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at:
info@mirzas.in
+91 8111888488