Refund policy

🔁 RETURN & REFUND POLICY (Copy & Paste)

Return & Refund Policy

At Mirza’s / Showoff Women, we strive to provide the best quality products. However, if you are not fully satisfied with your purchase, we’re here to help.

Returns

  • Returns are accepted within 3 days of delivery.
  • Items must be unused, unwashed, and in original condition with tags intact.
  • Returns are only accepted for:
    • Damaged products
    • Wrong item received

Non-returnable items

  • Sale items or discounted products
  • Customized or stitched products
  • Used or washed items

Return Process

  • Contact us within 3 days via WhatsApp or email with:
    • Order number
    • Photos/video proof
  • Once approved, return instructions will be shared.

Refunds

  • After receiving and inspecting the returned item:
    • Refund will be processed within 5–7 working days
  • Refund will be made via:
    • Original payment method or bank transfer

Shipping Charges

  • Shipping charges are non-refundable
  • Return shipping cost will be:
    • Covered by us (if mistake from our side)
    • Paid by customer (otherwise)